Privacy Policy

Last updated: April 30, 2025

The Mouvement Fraternité Multi-Ethnique (MFME) is committed to protecting the privacy of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website [https://mfme.ca] and use our services.

1. Information We Collect

We may collect the following types of information:

Personally Identifiable Information (PII): Name, email address, phone number, mailing address, etc., that you voluntarily provide to us when you sign up for our newsletter, make a donation, fill out a contact form or participate in our activities.
Navigation information: IP address, browser type, operating system, pages visited on our site, time spent on pages, links clicked, etc. This information is typically collected using cookies and similar technologies.
Donation Information: If you make a donation, we collect information necessary to process your donation, such as credit card information or other payment information. This information is encrypted and processed by secure third-party payment processors and is not stored directly on our website.
Demographic information: Age, gender, ethnicity, etc., if you choose to provide it to us in connection with surveys or registrations for specific programs.

2. How We Use Your Information

We may use your information for the following purposes:

To provide and improve our services: To respond to your requests, to process your donations, to inform you of our activities and events, to personalize your experience on our website.
Communicating with you: Sending you newsletters, updates, information about our fundraising campaigns, and other mission-related communications. You may unsubscribe from these communications at any time.
Analyze the use of our website: Understand how visitors interact with our site in order to improve it and optimize its content.
Comply with our legal obligations: We may be required to retain and disclose certain information by law.
Prevent fraud and ensure security: Protect our website and users from fraudulent activity and unauthorized access.

3. Sharing Your Information

We may share your personal information in the following circumstances:

With third-party service providers: We may use third parties to help us operate our website, process payments, send emails, analyze data, etc. These third parties are required to protect your information in accordance with this Privacy Policy and are not permitted to use it for any other purpose.
To comply with the law: We may disclose your information if required to do so by law or in response to a court order or other valid legal process.
To protect our rights and safety: We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, threats to the security of our website or other users, or violations of our Terms of Use.
With your consent: In other cases, we will ask for your explicit consent before sharing your personal information with third parties.

4. Retention of your information

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, in accordance with this Privacy Policy and applicable laws.

5. Security of your information

We take reasonable security measures to protect your personal information from loss, theft, unauthorized access, disclosure, alteration, or destruction. These measures include technical, administrative, and physical security protocols. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your rights

You have the following rights in relation to your personal information:

Right of access: You have the right to request a copy of the personal information we hold about you.
Right to rectification: You have the right to request that we correct any inaccurate or incomplete information we hold about you.
Right to erasure: In certain circumstances, you have the right to request that we delete your personal information.
Right to restriction of processing: You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Right to object: You have the right to object to the processing of your personal information in certain circumstances, including for direct marketing purposes.
Right to data portability: In certain circumstances, you have the right to receive the personal information you have provided to us in a structured, commonly used and machine-readable format, and to transmit it to another controller.
Right to withdraw consent: If we process your personal information based on your consent, you have the right to withdraw that consent at any time.

To exercise these rights, please contact us using the contact details set out in section 9. We may ask you to verify your identity before responding to your request.

7. Cookies and similar technologies

Our website uses cookies and other similar technologies (such as web beacons and pixel tags) to improve your browsing experience, analyze site traffic, personalize content, and deliver targeted advertising (where applicable).

Cookie Consent:

When you visit our website for the first time, a cookie consent banner will be displayed informing you about our use of cookies and asking for your consent. You will have the opportunity to:

Accept all cookies: By clicking on an “Accept” button or similar.
Opting out of non-essential cookies: By clicking on an “Opt-out” button or adjusting your preferences.
Manage your cookie preferences: By accessing a cookie settings panel where you will be able to choose which categories of cookies you want to allow.

You can change your cookie preferences at any time by clicking on a “Cookie Preferences” or similar link available on our website.

Types of cookies we use:

Essential cookies: These cookies are necessary for the basic functioning of our website and allow you to navigate and use its features (e.g. accessing secure areas). They do not require your consent.
Performance and analytics cookies: These cookies collect information about how you use our website (e.g. which pages you visit most often, what errors you encounter). This information helps us to improve the way our site works. We will ask for your consent for these cookies.
Functionality cookies: These cookies allow our website to remember your choices (e.g. your preferred language) and to offer you enhanced, more personalised features. We will ask for your consent for these cookies.
Targeting and advertising cookies: These cookies are used to provide you with more relevant advertisements based on your interests. They can also be used to limit the number of times you see an advertisement and to measure the effectiveness of advertising campaigns. We will ask for your consent for these cookies.

Managing cookies in your browser:

You can also control and manage cookies in your browser settings. Most browsers allow you to view, delete and block cookies. Please refer to your browser’s help documentation for more information.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our information collection and use practices, technological developments, or legal requirements. The date of the last update will be indicated at the top of this page. We encourage you to review this policy regularly to stay informed about our privacy practices. Material changes to this policy will be communicated to you in an appropriate manner, in accordance with applicable law.

9. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy or our privacy practices, please contact us at:

Mouvement Fraternité Multi-Ethnique (MFME)
5967 Jean Talon East, Suite 207 Montreal, Quebec H1S 1M5
Email: secretariat@mfme.ca
Phone: 514-256-6976

We are committed to answering your questions and resolving any concerns you may have regarding the privacy of your information.